A real person answers.

Two hockey parents build Shifted. Tell us what you need and we'll reply from our own inboxes.

Write to us

Support, beta access, a privacy request, or deleting your account: pick a topic and a real person replies from their own inbox, usually within a day.

Where things stand

• Private beta, iOS. We're onboarding California hockey families and teams a few at a time. Android runs on the same codebase and follows.
• Invites come by email. Request one on the home page; you'll get a note confirming we have you, and the invite itself when a spot opens.
• No signal needed at the rink. Tracking is saved on your phone and syncs later. If a game refuses to sync, open Account, then Saved data, in the app: you can retry, share a recovery copy, or send us a diagnostic that contains no names.

Deleting your account or data

Send a message above with the topic set to "Delete my account or data", from the email address on your account. We'll confirm, delete the account and everything in it within 30 days, and let you know when it's done. If you only want to remove an athlete, the app's archive keeps their history so you can restore them later; ask us if you want it gone for good.

Quick answers

The FAQ on the home page covers signal at the rink, what you can track, buttons versus joystick, other sports, watching live, data ownership, and platforms. How we handle information is in the privacy policy, and the rules of the road in the terms.